Terms & Conditions

Terms of Use

Terms of Use

(Website and App)

                            

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THE GIS WEBSITE OR THE MOBILE APPLICATION

Terms of website and app use

These Terms of Use (together with the Other Applicable Terms) constitute a legal document and govern the terms on which you may use:

  • www.gis.g4s.com (the “GIS Website”) for the purpose of accessing the Global Intelligence System Service as a registered user (the “GIS Services”) 
  • G4S GIS Plus mobile application software (the “App”) for the purpose of accessing the G4S TravelAware Service through the use of the App (the “G4S GIS Plus Services”) (both GIS Services and G4S GIS Plus Services referred to as the “Services”); and
  • the unrestricted parts of the GIS Website as a guest.
  • Use of the GIS Website and the App includes accessing, browsing, or registering to use the GIS Website or the App.

Please read these Terms of Use carefully before you start to use the GIS Website or the App, as these will apply to your use of each of them. We recommend that you print a copy of this for future reference.

You agree to the Terms of Use by either actually using the GIS Website or App (as the case may be) or clicking a box that indicates that you agree, where such box is made available to you.

If you do not agree to these Terms of Use, you must not use either of the GIS Website or the App.

Other applicable terms

These Terms of Use refer to the following additional terms, which also apply to your use of the GIS Website and the App:

  • Our Privacy Policy https://gis.g4s.com/Pages/CMS/Default.aspx?cmspagename=privacy which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using the GIS Website or the App, you consent to such processing and you warrant that all data provided by you is accurate;
  • Our Cookie Policy https://gis.g4s.com/Pages/CMS/Default.aspx?cmspagename=cookie-policy which sets out information about the cookies on the GIS Website and the App; and
  • (App only) As one of the pre-conditions to the use of the App, a User is required to accept the terms of and comply with an End User Licence Agreement which is available when downloading the App,

(together the “Other Applicable Terms”).

Agreement for Service with your Employer: GIS / Mobile Application

Your access to any of the Services is only permitted where there is a written agreement (the “Service Agreement”) between us and a business customer which employs or otherwise engages you (the “Employer”) and where your Employer agrees that you can be a User of that Service (the “User”).

We are not under any obligation to you to provide any of the Services and the Services will only be made available to you to the extent we have agreed to do so with your Employer in the Service Agreement. If, for any reason, G4S ceases to be under an obligation to provide the Service to the Employer then you will no longer be permitted to use the Service and G4S shall also be entitled, without any liability to you, to require you to cease to use the App and/or the GIS Website (or to disable your ability to use them) and to delete the App from your Device.

When accepting these Terms of Use, no other contractual arrangement will arise directly between us and you, other than the Terms of Use and Other Applicable Terms.

Information about us

www.gis.g4s.com is a site operated by G4S Risk Consulting and the G4S TravelAware app is mobile application software licensed for use by G4S Risk Consulting (we or us). We are registered in England and Wales under company number: 04047630 and we have our registered office at Southside, 105 Victoria Street, London SW1E 6QT. Our VAT number is GB 203 3648 38.

Changes to these terms

We have the right to revise and amend these Terms of Use from time to time by amending this page to reflect changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in our systems’ capabilities. 

Please check this page regularly to take notice of any changes we made, as they are binding on you.

Changes to the GIS website or the app

We may update the GIS Website and the App from time to time, and may change the content at any time.

Accessing the GIS website and the app

We do not guarantee that the GIS Website or the App, or any content on them, will always be available or uninterrupted or error or virus free or that the content on them or the Service will be accurate, complete or up to date. Access to the GIS Website and the App is permitted on a temporary basis and we reserve the right to temporarily restrict access to some or all parts of the GIS Website and the App in the interests of business efficacy or to protect our network or systems or other users or to limit the number of times or duration access is permitted to the Services. We will use reasonable endeavours to ensure that access to the GIS Website and App is not interrupted by any event within our reasonable control. We will notify you in advance of any planned longer downtime, which, if reasonably practicable, will be scheduled outside of normal United Kingdom office hours. We will not be liable to you if for any reason any of the Services, GIS Website or the App is unavailable at any time or for any period in the afore-mentioned circumstances.

You are responsible for making all arrangements necessary for you to have access to the GIS Website or the App.

You are also responsible for ensuring that all persons who access the GIS Website or the App through your device and/or internet connection are aware of these Terms of Use and Other Applicable Terms, and that they comply with them.

Your account and password

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these Terms of Use or it is in the interests of the security of the GIS Website or the App.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at gisenquiries@g4s.com.

Intellectual property rights

We are the owner or the licensee of all intellectual property rights in the GIS Website and the App, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may:

  • Search, view, copy, download and print out material from any page(s) from the GIS Website or the App for your personal use.
  • Copy, revise, customise and use any material from any page(s) from the GIS Website or the App for your personal use.
  • Make available to and you may draw the attention of others to content posted on the GIS Website or the App on a reasonable, non-systematic basis that is not commercially prejudicial to us, subject to crediting us with any material or any third parties where such material is attributed to them.

Our status (and that of any identified contributors) as the authors of content on the GIS Website or the App must always be acknowledged.

You must not use any part of the content on the GIS Website or the App for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of the GIS Website or the App in breach of these Terms of Use, your right to use the GIS Website or the App will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

You may not reproduce, duplicate, copy, modify, reverse compile, disassemble, reverse engineer or re-sell any part of the GIS Website or the App.

Prohibited Uses

You may use the GIS Website or the App only for lawful purposes.  You may not use the GIS Website or the App:

  • in any way or for any purpose that breaches any applicable local, national or international law or regulation;
  • in any way or for any purpose that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;
  • for the purpose of harming or attempting to harm minors in any way; or
  • to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programmes or similar computer code designed to adversely affect the operation of any computer software or hardware.

You also agree not to access without authority, interfere with, damage or disrupt:

  • any part of the GIS Website or the App;
  • any equipment or network on which the GIS Website or the App is stored;
  • any software used in the provision of the GIS Website or the App; or
  • any equipment or network or software owned or used by any third party. 

Texting

You accept that we may send text messages to your mobile phone.

Costs

You or your Employer (as applicable) are responsible for all costs related to your use of any of the Services.

Equipment

As between us and you, you are solely responsible for the technical equipment and any additional services needed to use the GIS Website or the App and access any of the Services, such as a phone with internet connection.

Limitation of our liability

Except to the extent required by law, or as otherwise expressly set out in these Terms, we exclude all warranties, representations, conditions and terms of any kind (whether implied by statute or otherwise) which may apply to the GIS Website, the App, the Services or any of the content on them.

Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law. 

In particular we will not be liable to you for:

  • loss of profits, sales, business, or revenue;
  • business interruption;
  • loss of anticipated savings;
  • loss of business opportunity, goodwill or reputation; or
  • any indirect or consequential loss or damage.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programmes, data or other proprietary material due to your use of the GIS Website or the App or to your downloading of any content on it or them, or on any website linked to it or them.

We assume no responsibility for the content of websites linked on the GIS Website or the App. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.

The sole remedy for you, as the User, if dissatisfied with the GIS Website, the App or any of the Services is to stop using them.

To the maximum extent permitted by law, all liability relating to the Services and your use of them is as set out in the applicable Service Agreement(s) with the Employer and we shall be liable only to the Employer in relation to the Services and your use of them and shall have no liability directly to you. Any claim against us in connection with the Services must be made against us by the Employer. 

If, notwithstanding the other provisions of these Terms of Use, we are found to be liable in any way to you for any damage or loss which arises out of or is in any way connected with the Terms of Use (whether in contract, tort or otherwise), our liability shall in no event exceed the lesser of (i) £10,000 and (ii) an amount equal to the sums paid by the Employer to us for the Services in connection with which the claim is being made in the 12 months immediately preceding the date on which the liability first arose divided by the Employer’s number of Users registered for that Service in that same period. You agree if we have any liability to you that arises under or in connection with both these Terms of Use and the End User Licence Agreement that you shall not be entitled to recover twice for the same loss or damage.

Viruses

We do not guarantee that the GIS Website or the App will be secure or free from bugs or viruses but will take reasonable steps to ensure that the GIS Website and the App are virus-free.

You are responsible for configuring your information technology, computer programmes and platform in order to access the GIS Website or the App. You should use your own virus protection software.

You must not misuse the GIS Website or the App by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to the GIS Website or the App, the server on which the GIS Website is stored or any server, computer or database connected to the GIS Website or the App. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the GIS Website or the App will cease immediately.

Third party links and resources in the gis website or the app

Where the GIS Website or the App contain links to other sites and resources provided by third parties, these links are provided for your information only.

We have no control over the contents of those sites or resources.

Suspension and termination

We will determine, in our discretion, whether you have a committed a breach of any of the provisions of these Terms of Use, any End User Licence Agreement or the Acceptable Use Policy. When any such breach has occurred, we may take such reasonable action as we deem appropriate. 

This may result in our taking all or any of the following actions:

  • immediate, temporary or permanent withdrawal of your right to use the GIS Website or the App;
  • issue of a warning to you;
  • legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach;
  • further legal action against you;
  • disclosure of such information to law enforcement authorities as we reasonably feel is necessary.

We exclude liability for actions taken in response to any breaches by you of any of the provisions of these Terms of Use, any End User Licence Agreement or the Acceptable Use Policy.  The responses described above are not limited, and we may take any other action we reasonably deem appropriate.

Applicable law

These Terms of Use, its subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

Contact us

To contact us, please email gisenquiries@g4s.com

End User Licence Agreement (Apple Store)

BY ACCEPTING THE FOLLOWING TERMS YOU, AMONG OTHER THINGS, ALLOW G4S TO:

COLLECT AND STORE POSITIONAL AND PERSONAL DATA

COLLECT AND STORE YOUR PHONE NUMBER AND SEND TEXT MESSAGES TO YOU

STORE YOUR NAME

ALSO NOTE THAT YOUR EMPLOYER MAY, DEPENDING ON PURCHASED SERVICES, HAVE ACCESS TO SOME OF THE GATHERED POSITIONAL DATA.

PLEASE READ THE TERMS CAREFULLY BEFORE ACCEPTING THEM.

 

TERMS OF USE

GENERAL

This end user licence agreement (the EULA) constitutes a legal agreement between you and G4S Risk Consulting Limited (G4S, we or us) and together with the documents described below governs the terms of your licence to use the G4S GIS Plus System (the Service) accessed through the G4S GIS Plus Application (the App).

You must agree to the terms of this licence (the Terms) prior to your download of the App.  You can agree to these Terms either by downloading the App or clicking a box that indicates that you agree to the terms of download, where such a box is made available to you. Prior to activation of the App and any use of the Service you shall be required to accept our Terms of Use, Privacy Policy, and Cookies Policy, each available at https://gis.g4s.com/Pages/CMS/Default.aspx?cmspagename=terms-of-use, https://gis.g4s.com/Pages/CMS/Default.aspx?cmspagename=privacy, and  https://gis.g4s.com/Pages/CMS/Default.aspx?cmspagename=cookie-policy (the Additional Terms). In the event of a conflict between these Terms and any of the Additional Terms, the latter shall prevail. You are not permitted to activate or use the App or use the Service if you do not accept the Additional Terms.

G4S reserves the right to update or change these Terms from time to time. This can be to reflect changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in our systems’ capabilities. The most recent version of the Terms (and the date of that version) is displayed at https://gis.g4s.com/Pages/CMS/Default.aspx?cmspagename=terms-of-use. It is your responsibility to check these prior to each use of the App and the Service, whether or not we notify you of any change. Your use of the App and/or the Service will constitute acceptance of the changed Terms. 

Your access to the Service is only permitted where there is an agreement (the Service Agreement) between G4S and a business customer which employs or otherwise engages you (the Employer) and where the Employer agrees that you can be a user of the Service (User). G4S is not under any obligation to you to provide the Service to you and the Service will only be made available to you to the extent G4S has agreed to do so with your Employer in the Service Agreement. The only contractual arrangement that arises directly between G4S and you is these Terms and the Additional Terms, if accepted by you. If, for any reason, G4S ceases to be under an obligation to provide the Service to the Employer then you will no longer be permitted to use the Service and G4S shall also be entitled, without any liability to you, to require you to cease to use the App (or to disable your ability to use it) and to delete it from your Device.

We license use of the App to you on the basis of this EULA and subject to any rules or policies applied by any appstore provider or operator from whose site (Appstore) the User downloaded the App (Appstore Rules). We do not sell the App to you. We remain the licensed owners of the App at all times.

OPERATING SYSTEM REQUIREMENTS

THIS APP REQUIRES A SMARTPHONE (DEVICE) THAT IS COMPATIBLE WITH THE APP AND NOT ALL FUNCTIONALITY MAY BE AVAILABLE EVEN IF THE APP DOWNLOADS ON TO YOUR DEVICE. MINIMUM REQUIREMENTS APPLY, SUCH AS CERTAIN OPERATING SYSTEMS, AVAILABLE MEMORY AND ABILITY TO ACCESS TO THE INTERNET. FURTHER DETAILS CAN BE FOUND AT www.g4stravelaware.com/support.

ACKNOWLEDGMENTS

From time to time updates to the App may be issued through the Appstore. Depending on the update, you may not be able to use the Service until you have downloaded or streamed the latest version of the App.

You will be assumed to have obtained permission from the owners of any Devices that are controlled, but not owned, by you and to download or stream a copy of the App onto the Devices and to use the App and the Service on the Devices. You and they may be charged by your and their service providers for internet access, messaging and other traffic services on the Devices. You accept responsibility in accordance with these Terms for the use of the App or any Service on or in relation to any Device, whether or not it is owned by you.

SERVICE

The Service will be described in the Service Agreement pursuant to which G4S provides the Service to your Employer. Your Employer determines the extent to which you may have access to the Service. If you require details of the Service then you should obtain these from your Employer.

PERSONAL DATA

You accept that G4S gathers and stores your first and last name, phone number, e-mail, supposed native country, the type, model, operating system and other device related information of your mobile phone, name of your Employer and the division or department in which you work, details of reservations regarding flights, hotels, train tickets and other kinds of travel documents. Furthermore, you accept that G4S collects and stores your personal data (including sensitive personal data), which may include copies of your passport and other information regarding your state of health and name and phone numbers to relatives, friends and colleagues. Where you provide us with these details of relatives, friends and colleagues you are responsible for making sure that they have consented to this. The personal data is collected and stored in order to make it possible for us to provide the App and to make the Service available via your Device. You accept that this personal data will be saved for up to two years after your account has expired to be used for analyses and service improvements. We also draw your attention to our Privacy Policy which can be found at https://gis.g4s.com/Pages/CMS/Default.aspx?cmspagename=privacy

POSITIONAL DATA

You accept that G4S gathers, stores and analyses positional data from your Device and the networks the Device is connected to. This is necessary for the App to work as intended and for you to receive the benefit of the Service.

SMS

You accept that G4S sends text messages, SMS, to your Device.

USE

The App, and any Service made available to you through it, is for your own personal use and you are not allowed to, in an automated way or for any commercial purpose, disseminate or publish the information received through the Service.

All intellectual property rights in relation to the App and the Service and any of the content on them remains G4S property under these Terms.

For the Service to function properly, you must follow the use and configuring instructions provided to you.

COSTS

You or your Employer (as applicable) are responsible for all costs related to the download and use of the App and use of the Service.

EQUIPMENT ETC.

As between you and G4S, you are solely responsible for the technical equipment and any additional services needed to use the App and access the Service, such as a Device with carrier subscription.

APPLE REQUIREMENTS

You acknowledge and agree that (i) these Terms are concluded between you and G4S only, and not Apple, Inc. nor its subsidiaries (hereinafter – “Apple”); (ii) G4S, and not Apple, is solely responsible for the App and the content thereof; (iii) Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the App; (iv) in the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the App to you; (v) to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the App; (vi) Apple is not responsible for any claims, losses, liabilities, damages, costs or expenses that you may have arising out of your use of the App; (vii) Apple is not responsible for the investigation, defence, settlement and discharge of any third party claim related to the App or your possession and use of the App, nor is Apple responsible if the App or your possession and use of the App infringes any third party's intellectual property rights; and (viii) you acknowledge and agree that Apple, and Apple's subsidiaries, are third party beneficiaries of these Terms, and that, upon your acceptance of the terms and conditions of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce the Terms against you as a third party beneficiary thereof. You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.

LIMITATIONS OF LIABILITY

We do not guarantee that the App, or any content on it, will always be available or uninterrupted or error or virus free or that the content on the App and/or Service will be accurate, complete or up to date. Access to the App is permitted on a temporary basis and we reserve the right to temporarily restrict access to some or all parts of the App in the interests of business efficacy or to protect our network or systems or other users or to limit the number of times or duration access is permitted to the Services. We will use reasonable endeavours to ensure that access to the App is not interrupted by any event within our reasonable control. We will notify you in advance of any planned longer downtime, which, if reasonably practicable, will be scheduled outside of normal United Kingdom office hours. We will not be liable to you if for any reason the App is unavailable at any time or for any period in the afore-mentioned circumstances.

Except to the extent required by law, or as otherwise expressly set out in these Terms, G4S excludes all warranties, representations, conditions and terms of any kind (whether implied by statute or otherwise) which may apply to the App, the Service or any of the content on them.

Nothing in these terms of use excludes or limits our liability for death or personal injury arising from G4S’s negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

In particular, G4S will not be liable to you for:

·            loss of profits, sales, business, or revenue;

·            business interruption;

·            loss of anticipated savings;

·            loss of business opportunity, goodwill or reputation; or

·            any indirect or consequential loss or damage.

To the maximum extent permitted by law, all liability of G4S relating to the Service and your use of it is as set out in the Service Agreement with the Employer and G4S shall be liable only to the Employer in relation to the Service and your use of it and shall have no liability directly to you. Any claim against G4S in connection with the Service must be against G4S by the Employer.

The sole remedy for you against G4S for dissatisfaction with the App is to stop using it.

If, notwithstanding the other provisions of these Terms, we are found to be liable in any way to you for any damage or loss which arises out of or is in any way connected with these Terms (whether in contract, tort or otherwise), our liability shall in no event exceed the lesser of (i) £10,000 and (ii) an amount equal to the sums paid by the Employer to us for the Service in the 12 months immediately preceding the date on which the liability first arose, divided by the Employer’s number of Users registered for that same Service in that same period. You agree if we have any liability to you that arises under or in connection with both these Terms and the Terms of Use that you shall not be entitled to recover twice for the same loss or damage.

GOVERNING LAW AND DISPUTES

These Terms, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

 

End User Licence Agreement (Non-Apple Store)

BY ACCEPTING THE FOLLOWING TERMS YOU, AMONG OTHER THINGS, ALLOW G4S TO:

COLLECT AND STORE POSITIONAL AND PERSONAL DATA

COLLECT AND STORE YOUR PHONE NUMBER AND SEND TEXT MESSAGES TO YOU

STORE YOUR NAME

ALSO NOTE THAT YOUR EMPLOYER MAY, DEPENDING ON PURCHASED SERVICES, HAVE ACCESS TO SOME OF THE GATHERED POSITIONAL DATA.

PLEASE READ THE TERMS CAREFULLY BEFORE ACCEPTING THEM.

 

TERMS OF USE

GENERAL

This end user licence agreement (the EULA) constitutes a legal agreement between you and G4S Risk Consulting Limited (G4S, we or us) and together with the documents described below governs the terms of your licence to use the G4S GIS Plus System (the Service) accessed through the G4S GIS Plus Application (the App).

You must agree to the terms of this licence (the Terms) prior to your download of the App.  You can agree to these Terms either by downloading the App or clicking a box that indicates that you agree to the terms of download, where such a box is made available to you. Prior to activation of the App and any use of the Service you shall be required to accept our Terms of Use, Privacy Policy, and Cookies Policy, each available at https://gis.g4s.com/Pages/CMS/Default.aspx?cmspagename=terms-of-use, https://gis.g4s.com/Pages/CMS/Default.aspx?cmspagename=privacy, and  https://gis.g4s.com/Pages/CMS/Default.aspx?cmspagename=cookie-policy (the Additional Terms). In the event of a conflict between these Terms and any of the Additional Terms, the latter shall prevail. You are not permitted to activate or use the App or use the Service if you do not accept the Additional Terms.

G4S reserves the right to update or change these Terms from time to time. This can be to reflect changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in our systems’ capabilities. The most recent version of the Terms (and the date of that version) is displayed at https://gis.g4s.com/Pages/CMS/Default.aspx?cmspagename=terms-of-use. It is your responsibility to check these prior to each use of the App and the Service, whether or not we notify you of any change. Your use of the App and/or the Service will constitute acceptance of the changed Terms. 

Your access to the Service is only permitted where there is an agreement (the Service Agreement) between G4S and a business customer which employs or otherwise engages you (the Employer) and where the Employer agrees that you can be a user of the Service (User). G4S is not under any obligation to you to provide the Service to you and the Service will only be made available to you to the extent G4S has agreed to do so with your Employer in the Service Agreement. The only contractual arrangement that arises directly between G4S and you is these Terms and the Additional Terms, if accepted by you. If, for any reason, G4S ceases to be under an obligation to provide the Service to the Employer then you will no longer be permitted to use the Service and G4S shall also be entitled, without any liability to you, to require you to cease to use the App (or to disable your ability to use it) and to delete it from your Device.

We license use of the App to you on the basis of this EULA and subject to any rules or policies applied by any appstore provider or operator from whose site (Appstore) the User downloaded the App (Appstore Rules). We do not sell the App to you. We remain the licensed owners of the App at all times.

 

OPERATING SYSTEM REQUIREMENTS

THIS APP REQUIRES A SMARTPHONE (DEVICE) THAT IS COMPATIBLE WITH THE APP AND NOT ALL FUNCTIONALITY MAY BE AVAILABLE EVEN IF THE APP DOWNLOADS ON TO YOUR DEVICE. MINIMUM REQUIREMENTS APPLY, SUCH AS CERTAIN OPERATING SYSTEMS, AVAILABLE MEMORY AND ABILITY TO ACCESS TO THE INTERNET. FURTHER DETAILS CAN BE FOUND AT www.g4stravelaware.com/support .

 

ACKNOWLEDGMENTS

From time to time updates to the App may be issued through the Appstore. Depending on the update, you may not be able to use the Service until you have downloaded or streamed the latest version of the App.

You will be assumed to have obtained permission from the owners of any Devices that are controlled, but not owned, by you and to download or stream a copy of the App onto the Devices and to use the App and the Service on the Devices. You and they may be charged by your and their service providers for internet access, messaging and other traffic services on the Devices. You accept responsibility in accordance with these Terms for the use of the App or any Service on or in relation to any Device, whether or not it is owned by you.

 

SERVICE

The Service will be described in the Service Agreement pursuant to which G4S provides the Service to your Employer. Your Employer determines the extent to which you may have access to the Service. If you require details of the Service then you should obtain these from your Employer.

 

PERSONAL DATA

You accept that G4S gathers and stores your first and last name, phone number, e-mail, supposed native country, the type, model, operating system and other device related information of your mobile phone, name of your Employer and the division or department in which you work, details of reservations regarding flights, hotels, train tickets and other kinds of travel documents. Furthermore, you accept that G4S collects and stores your personal data (including sensitive personal data), which may include copies of your passport and other information regarding your state of health and name and phone numbers to relatives, friends and colleagues. Where you provide us with these details of relatives, friends and colleagues you are responsible for making sure that they have consented to this. The personal data is collected and stored in order to make it possible for us to provide the App and to make the Service available via your Device. You accept that this personal data will be saved for up to two years after your account has expired to be used for analyses and service improvements. We also draw your attention to our Privacy Policy which can be found at https://gis.g4s.com/Pages/CMS/Default.aspx?cmspagename=privacy

 

POSITIONAL DATA

You accept that G4S gathers, stores and analyses positional data from your Device and the networks the Device is connected to. This is necessary for the App to work as intended and for you to receive the benefit of the Service.

 

SMS

You accept that G4S sends text messages, SMS, to your Device.

 

USE

The App, and any Service made available to you through it, is for your own personal use and you are not allowed to, in an automated way or for any commercial purpose, disseminate or publish the information received through the Service.

All intellectual property rights in relation to the App and the Service and any of the content on them remains G4S property under these Terms.

For the Service to function properly, you must follow the use and configuring instructions provided to you.

 

COSTS

You or your Employer (as applicable) are responsible for all costs related to the download and use of the App and use of the Service.

 

EQUIPMENT ETC.

As between you and G4S, you are solely responsible for the technical equipment and any additional services needed to use the App and access the Service, such as a Device with carrier subscription.

 

LIMITATIONS OF LIABILITY

We do not guarantee that the App, or any content on it, will always be available or uninterrupted or error or virus free or that the content on the App and/or Service will be accurate, complete or up to date. Access to the App is permitted on a temporary basis and we reserve the right to temporarily restrict access to some or all parts of the App in the interests of business efficacy or to protect our network or systems or other users or to limit the number of times or duration access is permitted to the Services. We will use reasonable endeavours to ensure that access to the App is not interrupted by any event within our reasonable control. We will notify you in advance of any planned longer downtime, which, if reasonably practicable, will be scheduled outside of normal United Kingdom office hours. We will not be liable to you if for any reason the App is unavailable at any time or for any period in the afore-mentioned circumstances.

Except to the extent required by law, or as otherwise expressly set out in these Terms, G4S excludes all warranties, representations, conditions and terms of any kind (whether implied by statute or otherwise) which may apply to the App, the Service or any of the content on them.

Nothing in these terms of use excludes or limits our liability for death or personal injury arising from G4S’s negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

 

In particular, G4S will not be liable to you for:

  • loss of profits, sales, business, or revenue;
  • business interruption;
  • loss of anticipated savings;
  • loss of business opportunity, goodwill or reputation; or
  • any indirect or consequential loss or damage.

 

To the maximum extent permitted by law, all liability of G4S relating to the Service and your use of it is as set out in the Service Agreement with the Employer and G4S shall be liable only to the Employer in relation to the Service and your use of it and shall have no liability directly to you. Any claim against G4S in connection with the Service must be against G4S by the Employer.

The sole remedy for you against G4S for dissatisfaction with the App is to stop using it.

 

If, notwithstanding the other provisions of these Terms, we are found to be liable in any way to you for any damage or loss which arises out of or is in any way connected with these Terms (whether in contract, tort or otherwise), our liability shall in no event exceed the lesser of (i) £10,000 and (ii) an amount equal to the sums paid by the Employer to us for the Service in the 12 months immediately preceding the date on which the liability first arose, divided by the Employer’s number of Users registered for that same Service in that same period. You agree if we have any liability to you that arises under or in connection with both these Terms and the Terms of Use that you shall not be entitled to recover twice for the same loss or damage.

 

GOVERNING LAW AND DISPUTES

These Terms, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.


Contact us

To contact us, please email gisenquiries@g4s.com


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